DECEMBER 2004

South Carolina State Report (SCASFAA)
Betty Whalen, President

Fall Conference
SCASFAA held its 38th annual Fall Conference at the Inn and Conference Center at Clemson University on October 25-26, 2004. The theme was “Elect SCASFAA…the Winning Ticket.” Total attendance was an unprecedented 186 members, including 24 first-time attendees. Carl Wells, Director of Access and Equity/Diversity Training at the University of South Carolina, opened the conference with an entertaining and enlightening session entitled, “Creating a Winning Customer Service Ticket.” In addition to federal and state updates, sessions were presented on handling angry customers, training tools offered by the Department of Education, issues surrounding dependency overrides, and our new ‘job description’ as IRS agents. Members enjoyed an evening outdoor bar-b-que after which a representative from each political party spoke about the higher education platform of his party. Jeff Holliday (Anderson College) and the members of the program committee provided our members with an outstanding conference.

New Aid Officer Training
SCASFAA conducted its annual New Aid Officers’ Workshop on December 2-3 in Columbia, SC. Elizabeth Milam-Lomas (Clemson University), SCASFAA vice president, organized this training opportunity which attracted more than 40 participants. Kim Jenerette (USC Upstate) and Carolyn Sparks (Spartanburg Methodist College) served as instructors at the workshop.

Membership Survey
Earlier in the fall, Nancy Garmroth (Spartanburg Technical College), SCASFAA president-elect, created a survey for our members to express their attitudes and opinions regarding services offered to them through SCASFAA. The surveys are now being tallied to ascertain if SCASFAA is indeed meeting the needs of its members or how to adjust our course to address the changing needs of our members.

High School Counselors
Meg Hurt (Coastal Carolina University), chair of the counselor and consumer relations committee, and members of this committee have published the annual fall edition of F.A.C.E. the Facts. Two newsletters are written and mailed each year to high school counselors and contain information on financial aid programs, regulations, and application procedures to help counselors in their work with students applying for aid. Counselors also receive email notification that they may access F.A.C.E. the Facts on-line at the SCASFAA website.


Peer Support Network
SCASFAA’s Peer Support Network was organized in 2003-04 by Ed Miller (USC-Columbia) as a resource for its members. Volunteers have offered to serve as ‘experts’ on various topics in financial aid and allowed their names, areas of expertise, and contact information to be listed on SCASFAA’s website. Since the inception of the program, our volunteers have received nearly 300 requests for assistance.

Diversity Workshops
Bridget Blackwell (USC-Columbia) and the diversity committee are planning two workshops in February 2005 on the topic, “Diversity: A Mosaic of Possibilities.”
Workshops will focus on developing skills to facilitate a learning environment, improving productivity and communications, and enhancing respect for the value that each individual brings to the organization. Pat Woods (TG) will present the workshops in Columbia and Greenville.

Looking Toward the Spring
When spring finally arrives, SCASFAA folks will be longing for the beach. The Spring Conference will be held April 17-20 at the Ocean Dunes Resort in Myrtle Beach, SC. Jennifer Jones-Gaddy (SCSLC) and the program committee are working diligently to provide an outstanding event with a few surprises.

Looking to the Future
SCASFAA will head to Charleston for its fall 2005 conference (October 10-11) and then make the annual pilgrimage to the beach in the spring of 2006 (April 23-26).

I am pleased that SCASFAA will join our sister state to the north in the fall of 2006 at The Grove Park Inn and Conference Center in Asheville for a combined conference. We look forward to making plans for that special event.


Nellie Mae

 




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